Customer Service

Ordering From Fuji Sports
Place your order on our secure server shopping cart. Your order will be processed either the same or the next day. Orders are shipped from our warehouse in New Jersey and will reach you in 1-5 days depending on where you live. Orders paid by check or money order will be shipped after the check or money order is cleared through the bank.
 
Order By Email
You can also simply email us your order but be sure to include your full name, billing address, shipping address, order details, telephone number and preferred method of payment. You may call us with your credit card information or make a payment to our PayPal account: Info@HatashitaSports.com.
Customer Service: info@fujisports.com
Fax: 212.769-2320

Order by Mail
You may send us a personal or business check drawn on a American bank account (this will take about 7 days to clear), or postal money order along with a note explaing your exact order, telephone or email contact information, and address. Payment and your order should be sent to:
FUJI SPORTS
One Lincoln Plaza, #16B
New York, NY 10023
 
Order by Phone
Do you have questions and prefer to speak with one of our knowledgeable representatives?
Call us at the following numbers:
(212) 769-1823 (International)  or (800) 757-7686 (US and Canada only)
 
Shipping Information
All continental USA orders are shipped via UPS Ground. If you'd like your order shipped NEXT DAY AIR, 2ND DAY AIR, or 3-DAY SELECT, you must choose your desired option it when you check out in the shopping cart and you should also shoot us an email to ensure that we have received your urgent order. Any requests for expedited orders must be received by noon EST.
 
Return Policy
Items may be returned provided they have not been washed or worn. Any item returned with ripped or missing packaging, soiled, or crumbled will be subject to a minimum $15 restocking fee. If the item received is in non re-sellable condition, the item cannot be accepted for return and will be returned to the customer.
If your item is returned properly folded in a non-ripped bag, and is clean and not worn, there is no charge for your return/exchange. Please follow the instructions on the Returns/Exchanges Form which was sent with your order. If necessary, you can also download and print a copy of the Return Form here. Return shipping will be covered by the customer.
FUJI SPORTS
301-16th Street
Jersey City, NJ 07310
Once your return has been sent, please send package tracking information to info@fujisports.com. All refunds/exchanges will be processed upon receipt of your return.
Request Return/Exchange
 
To New and Current Wholesale Customers
Please proceed to FUJI WHOLESALE  which will explain everything you wanted to know about becoming a wholesale customer. It's easy and fast.